JINMERE · HELP & POLICIES

Privacy Policy

Clear information for shopping with confidence.

Last updated: September 14, 2026

This Privacy Policy explains how JINMERE ("JINMERE", "we", "us", or "our") collects, uses, discloses, and protects personal information when you visit or shop through this online store, contact us, or otherwise interact with us.

1. Information we collect

Depending on how you interact with us, we may collect:

  • contact and account information, such as name, email address, shipping address, phone number, and account credentials;
  • order and payment-related information, such as products viewed or purchased, order history, delivery details, and payment status (payment card details are processed by our payment providers and are not stored by us in full);
  • device and usage information, such as browser, IP address, cookies, identifiers, pages viewed, referring pages, and interaction data; and
  • communications and support information you send through a contact form, return request, review, or other message.

2. How we use information

We use personal information to operate the store, process and deliver orders, provide support, prevent fraud and security incidents, improve our products and website, comply with legal obligations, and communicate about orders or—where permitted—marketing updates.

3. Legal bases where applicable

Where a privacy law requires a legal basis, we process information to perform a contract with you (for example, to fulfill an order), with your consent (for example, where consent is required for optional cookies or marketing), for our legitimate interests in operating a secure and effective store, and to meet legal obligations. You may withdraw consent at any time where processing is based on consent; this will not affect prior lawful processing.

4. Cookies, analytics, and Google advertising

We and service providers may use essential cookies needed to operate the store and, if enabled, optional analytics or advertising technologies. These technologies may use cookies, pixels, IP addresses, or similar identifiers to measure store traffic, understand campaign performance, and help prevent fraud.

If Google Ads, Google Analytics, conversion measurement, or remarketing features are enabled, Google may process information under its own privacy terms. We will seek consent for non-essential cookies and advertising storage where required by applicable law. You can manage browser cookie settings and submit a request through our Privacy Choices page. For information about Google’s processing, visit Google’s Privacy Policy.

5. How we disclose information

We may disclose information to Shopify and other commerce service providers, payment processors, shipping and fulfillment providers, fraud-prevention and security vendors, analytics or advertising providers when enabled, and professional advisers or authorities where required by law. We require service providers to handle information only for permitted purposes.

6. Retention and security

We retain information for as long as reasonably needed for the purposes described here, including order fulfillment, support, tax and accounting records, dispute resolution, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no online transmission or storage method is completely secure.

7. Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also have the right to appeal a decision about a privacy request where provided by law. Submit a request through Privacy Choices; we may need to verify your identity before responding.

8. California privacy notice

California residents may have the right to know about personal information collected, used, or disclosed; request deletion or correction; opt out of the sale or sharing of personal information; limit certain uses of sensitive personal information where applicable; and receive equal service for exercising privacy rights. We do not sell personal information for monetary consideration. If any use of optional advertising technology is treated as “sharing” under California law, you may submit an opt-out request through Privacy Choices. We will not discriminate against you for exercising applicable rights.

9. International transfers and children

Information may be processed in countries other than your own where our providers operate. We do not knowingly collect personal information from children under the age where parental consent is required by applicable law.

10. Changes and contact

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version will be posted with an updated effective date. For questions or privacy requests, email service@jinmere.com or use our Contact Us page.

JINMERE
Jiangshu Village, Qianqing Subdistrict
Unit 1, 3rd Floor, Building 1, Keqiao District
Shaoxing, Zhejiang 312000
China

Customer support: service@jinmere.com