Last updated: September 14, 2026
This Shipping Policy applies to eligible orders delivered within the United States.
1. Order cut-off and processing
Orders submitted before 4:00 PM Central Time (Chicago) are reviewed for processing that business day where possible. Order processing takes 1–3 business days, Monday through Friday, excluding applicable holidays.
2. Transit and estimated delivery
Standard transit takes approximately 5–10 business days, Monday through Friday, after an order has been processed. The estimated total delivery time is therefore 6–13 business days. Delivery estimates are not guarantees and may be affected by carrier operations, weather, address accuracy, peak periods, or other events outside our control.
3. Shipping charges
Orders of US$30.00 or more qualify for free standard shipping. Orders below US$30.00 are charged a flat standard shipping fee of US$6.99. Any applicable shipping cost is shown during checkout before you complete your order.
4. Address and tracking
Please review your delivery address carefully before submitting an order. Once an order has entered processing, address changes may not be possible. When tracking is available, it is sent to the contact details provided with the order.
5. Split shipments and delivery issues
Items from one order may arrive in more than one shipment. If your package appears delayed, damaged, or incomplete, please email service@jinmere.com or use Contact Us with your order number and the details of the issue.
JINMERE
Jiangshu Village, Qianqing Subdistrict
Unit 1, 3rd Floor, Building 1, Keqiao District
Shaoxing, Zhejiang 312000
China
Customer support: service@jinmere.com